Genpact CEO Tiger Tyagarajan leaves

  • After about 13 years in the position
  • Accolades, praise and thanks for Tyagarajan
  • BK Kalra taking over
  • Tyagarajan said 97 words

(exechange) — New York, November 8, 2023 — Tiger Tyagarajan, chief executive of Genpact, leaves his position. As announced by Genpact Ltd. in a news release and in a regulatory filing published on Wednesday, November 8, 2023, N.V. (Tiger) Tyagarajan leaves his post as chief executive officer at the business process management firm, after about 13 years in the role, effective February 9, 2024.

Tiger Tyagarajan’s duties as CEO will be taken over by Balkrishan (BK) Kalra, currently Global Business Leader, Financial Services and Consumer & Healthcare at Genpact Ltd.

“A robust process”

The management change is explained as follows. James Madden, Chairman of Genpact’s Board of Directors, stated: “In planning for Tiger’s retirement, the Board undertook a robust process, assessing a number of internal and external candidates. In the end, BK stood out as the natural successor.”

Precise information regarding Tiger Tyagarajan’s future plans was not immediately available.


Genpact said that “Tyagarajan, President and Chief Executive Officer, has informed the Board of Directors of his intention to retire from the company, effective February 9, 2024.”

Share price decline since November 2021

The announcement follows a decline in Genpact Ltd.’s share price of 30% since November 2021.

In the position of CEO since 2011

Tiger Tyagarajan became CEO of the Company in 2011.

Tiger Tyagarajan is President and Chief executive officer of Genpact.

Tiger Tyagarajan is one of the industry leaders who pioneered a new global business model and transformed a division of General Electric (GE Capital International Services) into Genpact, a global professional services firm delivering digital transformation solutions for clients.

Genpact has more than 115,000 employees and annual revenues of $4.37 billion USD as of December 31, 2022.

Tiger Tyagarajan was appointed as Genpact’s President and CEO in 2011 after serving as the COO of the company.

In his role, Tiger Tyagarajan counsels and collaborates with C-suite executives of large global corporations, helping them drive change in their companies to improve their competitiveness.

He frequently writes and speaks on such topics as digital disruption, global talent issues, continuous skill development, and the importance of building a strong corporate culture.

Tiger Tyagarajan is also on the Board of Kantar, a leading data, insights, and consulting company where he brings his expertise in contributing to their business innovation and transformation agenda.

Tiger Tyagarajan is especially passionate about diversity and serves on the board of directors of Catalyst, a global non-profit organization working with some of the world’s most powerful CEOs to help build workplaces that work for women.

Prior to Genpact Tiger Tyagarajan spent many years at the Unilever Group, Citibank, and GE Capital in a variety of roles spanning sales, global operations, risk management, and business leadership.

Tiger Tyagarajan has a degree in mechanical engineering from the Indian Institute of Technology, Mumbai, and a master’s degree in business administration from the Indian Institute of Management in Ahmedabad.

97 words by Tiger Tyagarajan

In the release announcing his departure as CEO of Genpact Ltd., Tiger Tyagarajan received accolades, praise and thanks.

In announcing his departure, Tiger Tyagarajan said 97 words.

“The world is rapidly changing around us”

Tiger Tyagarajan stated: “Leading Genpact has been the highlight of my career, and I would like to thank the entire team for their support. The world is rapidly changing around us, and I am incredibly proud of what we have achieved, staying ahead of the curve as a true partner to our clients around the world, empowering our employees, and transforming the communities in which we live and operate. BK has been an integral part of Genpact’s success, and I am confident that, under his leadership, we are well positioned for the next phase of our journey and future growth.”

Push-out Score for Tiger Tyagarajan’s move determined

The Push-out Score indicates on a scale of 0 to 10 how likely it is that Tiger Tyagarajan was pushed out or felt pressure to leave his position.

exechange reached out to Genpact and offered the company the opportunity to comment on the score.

Read the full story in the exechange report 46.2023 ($).